Director, Business Management and International Development, University of Cambridge ESOL Examinations.

Susan Randall is a member of the senior management team at University of Cambridge ESOL Examinations (part of the Cambridge Assessment group), where she has worked since 1993. Cambridge ESOL is known for its leading range of certificated exams for learners of English, taken each year by over 3 million people worldwide.

As Director Business Management & International Development, Susan has responsibility for the development of new global business, as well as for the management of Cambridge ESOL’s business planning and finance. She is involved in identifying opportunities for ESOL to provide customised solutions for educational reform programmes and vocational sector initiatives.

Previous to this post, Susan was responsible for over a decade for the growth of Cambridge ESOL’s global exam business, and has 20 years’ EFL teaching and management experience in Europe and North Africa, including for the British Council. She has a postgraduate qualification in TESOL and an MBA.