Heather is Chief Executive Designate Care and Support for Swindon Borough Council. Heather was previously Joint Director of Commissioning with NHS Swindon and Swindon Borough Council and took up this post on 18 June 2007. Before this, she was Director of Corporate Performance/Operations for Swindon PCT, a position she held since June 2004. Heather joined the NHS in 1982, and has held Director-level posts at all levels of the service.

As Joint Director of Commissioning, Heather worked to put people at the centre of commissioning of health and care in Swindon, and passionately believes services should be reshaped around this principle.